Microsoft says attempts to fix global outage not going 'as expected'

Tom Espiner Business reporter Journalists here at BBC News are literally putting in calls to a number of organisations such as major supermarkets, banks, transport hubs, and government departments, to see if they’ve been affected, and if there's no immediate answer we’re wating to hear back. These efforts are being a little hampered by two things. Firstly, our corporate emails are not working, so we’re phone bashing. Secondly, some organisations have done away with giving out a phone number for their press offices - instead providing an email. It’s easy to guess the difficulty with this: if you’re contacting an organisation to see if their email is working, it’s probably best not to email them to do so - it might not be getting through.